Dubai, United Arab Emirates +971 4 2068888

Hotel Policies

Check-In:

14:00

Check-Out:

12:00

Cancellation/Prepayment:

  • If cancelled 24:00 Hrs before arrival date, no fee will be charged. First night charges will be applicable for late cancellations.
  • In case of no show total number of nights booked will be charged.
  • In case of cancellation of prepayment booking,full Amount will be Charged.

Children And Extra Beds:

  • All children under 12 years stay free of charge when using existing bedding.
  • For extra bed, go through into room description carefully.
  • Any type of extra bed/cot or crib is upon request and needs to be confirmed by the hotel.
  • Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets:

Pets are not allowed.

Accepted Payment Methods:

Visa, Mastercard, Debit Cards, Cash

Lost and Found

  • Any article found either in a guestroom, an apartment or in the hotel will be returned to the Housekeeping Department and will be kept in the lost and found store inside the Housekeeping Office.
  • For passports and ID cards, Security will hand these to the Police Department within 48 hours.
  • Perishable items that are open will be disposed of immediately.
  • Items will be kept a maximum of 3 months. If not claimed by the Owner, the item will go to a charity of the hotel’s choice.
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